Accessibility
We want everyone to be able to use this website, whatever device or assistive technology they use.
Our aim
We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at level AA. In practice that means you should be able to:
- zoom in up to four times without text spilling off the screen;
- navigate the whole site using just a keyboard, with a visible focus indicator and a "skip to content" link;
- use the site with a screen reader (such as NVDA, JAWS or VoiceOver);
- read text with sufficient colour contrast against its background;
- browse without motion: animations respect your device's reduced-motion setting.
Known limitations
- The map on find a salon or clinic can be hard to use with a keyboard or screen reader. Every business on the map is also shown in the list view, which is fully accessible.
- Some older images and diagrams may have descriptions that could be more helpful.
We review the site regularly and fix issues as we find them.
Tell us about a problem
If you find something hard to use, or need information in a different format, email [email protected] with "Accessibility" in the subject line. Tell us the page and what went wrong, and we'll reply within 5 working days.
The Plan4Beauty app (app.plan4beauty.co.uk) has its own accessibility information.